The Story Behind Syncro Snapshot
A story about removing friction and delivering the truth MSPs need before anything else
SECURITY
Rich Dean
12/7/20252 min read


When I first landed at Syncro, one of my many challenges to deliver was to: “Offer a free Microsoft 365 tenant security assessment to our customers.” Not a trial. Not a crippled version. A real assessment. The kind MSPs could trust.
Roadblock 1
The roadblock was not building the assessment. The challenge was delivering it. Syncro’s platform requires a subscription to access functionality, which makes the idea of a completely free and zero-friction assessment complicated. That was the puzzle I had to solve.
I thought back to my days as a consultant and pre-sales engineer, guiding enterprise data migrations. There was always one rule: you never start without a pre-assessment. You size the tenant. You evaluate identity posture. You uncover hidden risks. If you skip that step, the project is already compromised.
Back then, when vendors refused to give us built-in assessment tools because of subscription requirements or platform licensing, we built our own. We wrote scripts. We created small utilities. We collected only the data we needed from the customer environment. It was not elegant, but it worked. And it prevented a lot of project disasters.
That mindset, practical and focused on getting the job done, is exactly what led to Syncro Snapshot.
Roadblock 2
A second challenge appeared almost immediately. We needed to build Snapshot quickly and outside the Syncro platform and without diverting engineering teams from the core roadmap that customers were already depending on.
So I turned to someone who lives and breathes Microsoft 365 automation for MSPs. CyberDrain, and its founder, Kelvin Tegelaar. The partnership became simple. Syncro would define what MSPs needed to see. CyberDrain would help us rapidly execute the secure, session-based assessment flow.
The Answer
Snapshot now gives MSPs a fast and secure Microsoft 365 security scan that highlights what truly matters: MFA coverage, privileged role exposure, licensing and configuration hygiene, identity posture gaps, and overall tenant security standing. It produces a clean, executive-ready report in minutes.
There is no onboarding required. No subscription requirement. No stored credentials. No data retention. Just instant visibility delivered through a trusted Microsoft OAuth session.
Snapshot is not a compliance checklist or a noisy technical export. It gives you the truth. Clear, actionable, and fast.
For MSPs who want to start every engagement from a place of clarity and trust, Snapshot is exactly the tool I wish I had years ago when I was still dragging around those custom scripts.
You cannot protect what you cannot see.
You cannot improve what you do not measure.
Now MSPs can see instantly without buying anything first.
Ready to See Your Risk
Run a Snapshot today and get the clarity you need to start building rather than guessing.


